2022 customer survey prize draw - terms & conditions

1. Trader name

Air Garden Pty Ltd (ABN 68 6232 959 56). (the Promoter)

2. Who may enter and method of entry

Entry is only open to respondents who:

have completed the Airgarden Customer Survey - November 2022; and
provided a valid email address for contact purposes.

Neither the Promotion nor the awarding of the prize is open to:

employees of the Promoter;
parties to whom the Promoter has contracted work in relation to the Promotion;
parties who are otherwise directly involved with this Promotion; or
any immediate family member of the above-mentioned parties.

3. Duration of entry period

The entry period for the prize draw is from Monday 28th November 9am AEST to Monday 5th December 5pm AEST, 2022.

4. Details of prizes and prize values

One entry will be randomly drawn and will receive a prepaid Mastercard worth AU$500 each, offered by Mastercard.

If the winner of the prize draw is under 18 years of age or is unable to provide proof of age as 18 years or older, the prize will be given in consultation with the winner’s parent or guardian.

5. Date, time and place of draw

The prize draw will be conducted at 10am AEST on Wednesday 7th December 2022. The winner will be identified through a random computer-generated draw.

6. Publication of winner names

The winner will be notified by email within three (3) business days of the drawing.

7. Unclaimed prize draw

Winners must claim their prize and confirm contact details by return email within three (3) months of the date of notification. Prizes will be delivered to winners within 2 weeks of the date of claim. In the event that a winner has not validly claimed their prize within three (3) months of the date of notification, that prize will be forfeited and no compensation will be payable. Prizes that have not been claimed within three (3) months of the date of notification will be re-judged at 10am AEST on Wednesday 5 March 2023. The winner will be notified by email within three (3) business days of the drawing.

8. Cost

There is no cost or fee to enter the Promotion.

9. Exclusion of Liability

(a) To the maximum extent permitted by law, the Promoter is not liable for any loss suffered or sustained by any Participant or any other person including but not limited to consequential (including economic) loss by reason of any act or omissions, deliberate or negligent, by the Promoter or its employees or its contractors or its agents in connection with supply of the prizes awarded to the prize winners.

(b) The Promoter’s decision on all matters pertaining to this Promotion will be final.

(d) The Promoter is under no obligation to engage in any form of correspondence whatsoever with Participants or their representatives in matters relating to the Promotion.

(e) A prize must be taken as offered and cannot be varied.

(f) A winner may be liable to declare a prize for tax purposes. The Promoter takes no responsibility for any tax payable on a prize. If any tax is payable on a prize, it is the sole responsibility of the winner. Independent financial advice should be sought.

(g) The Promoter accepts no responsibility if the prizes are lost, stolen, damaged or tampered with in any way.

(h) The Promoter does not take responsibility for misdirected mail or mail received late and the Promoter will not be liable for any loss resulting from transit of prizes.

10. Privacy

The Promoter collects personal information from all Participants in order to conduct the survey and to complete this prize draw. If the requested information is not provided, the Participant will not be eligible to participate in the prize draw or to claim a prize and their entry may be discarded.

All information obtained in the survey will be kept private and confidential, and will not be publicly disclosed to any third parties by the Promoter.

Further information regarding the Promoter’s privacy policy which can be found at https://airgarden.com.au/policies/privacy-policy.

11. Inconsistency

To the extent that there is any inconsistency between these terms and conditions and any other published material, these terms and conditions will prevail.

12. Acknowledgement

By participating in the survey, each Participant acknowledges that these terms and conditions are legally binding.

2022 customer survey prize draw - terms & conditionsUpdated a year ago